ccustomer feedback port catheter systems (user)

Dear Sir or Madam,

Against the background above, we are dependent on your support within the framework of the practical implementation of the EU Regulation 2017/745 enacted by European Parliament and the Council.
Feedback from long-standing customers and users, who have known and used our products for a long time and are therefore able to evaluate them adequately, is of particular help to us. The evaluation of your answers is anonymous. and no conclusions about individual customers are included in the corresponding evaluation.

The questionnaire is divided into the following topics:

I. Information on the feedback provider (medical background)
I. Information on the feedback provider (medical background)
III. Patient group to be treated
IV. Implantation and application of the implant (port catheter system) and its components
V. Remarks/comments

We kindly ask you to take a few moments to answer the questionnaire. The questionnaire will take about 5-10 minutes to complete.
Your answers will help us to improve medical products in the future, to make them even safer and to make them available in the usual form.

Thank you very much for your support!
The team of PakuMed gmbh

Contact:

PakuMed medical products gmbh

Im Löwental 79
45239 Essen

E-Mail: info@pakumed.de
Tel.: +49 201 – 43 70 97 – 0

Name (optional)

Customer group

Area/Department

If "Other" was selected

Profession

If "Other" was selected

Name of the establishment

Product

Article no:

Lot

Patient group

Gender

Patient age

Indication/ Application

Only to be filled in if other or additional diseases are selected.

Are the port catheter systems flushed?

If port catheter systems are blocked after completion of therapy

Complete if "Yes with" is selected

Are port catheter systems blocked antimicrobially?

Are you aware of any complications in connection with port catheter systems from the manufacturer PakuMed?

Fill in if "Other" was selected

Are implantations of port catheter systems of the manufacturer PakuMed carried out regularly?

Are implants performed at your clinic as inpatient or outpatient procedures?

How long does a routine implantation at your clinic usually take?

Who performs the implantation?

Have there been any complications with the implantation of a PakuMed port catheter system in the past?

Fill in if "If yes, which?" is selected

Do you use supplementary accessories within the framework of the implantation which are not provided by the manufacturer PakuMed with the product?

Fill in if "Yes, which?" was selected

Refer to the enclosed instructions for use:

Would you rate the enclosed instructions for use as helpful?

Would you prefer port catheter systems from the manufacturer PakuMed to other products ?

In which setting do treatments take place in your facility?

In which period/interval do the treatments take place in your facility?

Fill in if "Other" was selected

Satisfaction (0= dissatisfied, 4=very satisfied):

Evaluation of the individual components of port catheter systems:

Please answer these questions if you have come into contact with the accessories.

Satisfaction (0= dissatisfied, 4=very satisfied)

Catheter:

Vein hooks:

Is the product mentioned used in the context of implantation ?

Filling cannula:

Is the product mentioned used in the context of implantation ?

Port needles PK 0925:

Is the product mentioned used in the context of implantation ?

Introducer set:

Is an introducer available in assessed treatment unit?

I would choose this product over any other

Trocar:

I would choose this product over any other

Functionality

What did you like?

What did you not like about it?

Operability:

What did you like?

What did you not like about it?

workflows and compatibility:

What did you like?

What did you not like about it?

Suggestions for improvement:

Do you have any suggestions for improvement of the evaluated products?

Training needs:

Is there a need for training?

Comment

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Questionnaire for market observation port catheter systems

Customer Feedback User English

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