Cancellation Policy

You may revoke your contractual declaration within 14 days without stating reasons in text form (e.g. letter, fax, e-mail) or – if the goods are delivered to you before the deadline – also by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before we have fulfilled our obligations to provide information pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations pursuant to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period. The revocation is to be sent to:

PakuMed medical products GmbH
Im Löwental 79
45239 Essen · Germany

Widerrufsfolgen

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us to this extent. You only have to pay compensation for the deterioration of the item and for any benefits derived from it if the benefits or the deterioration is due to handling of the item that goes beyond the inspection of the properties and functionality. By “testing the properties and functionality” we mean testing and trying out the respective goods, as is possible and customary in a shop, for example. Goods that can be sent by parcel post are to be returned at our risk. You shall bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the item, for us with its receipt.